Privacy policy

This privacy policy describes how ArabiaMD will process your personal data for the website arabiamd.com and all its sub-domains.


ArabiaMD will collect your personal data for the purpose of fulfilling our business responsibilities to you, and for the purpose of providing a world-class customer support service and user experience. ArabiaMD will use all reasonable efforts to protect your personal information, and we are using the latest industry standards such as SSL encryption to secure personal user data.


Data privacy is of the utmost importance to ArabiaMD. We will at all times process your personal data in accordance with applicable data protection laws and regulations.  


We strongly recommend you to read it through carefully as we have no other goals but to maintain your privacy.



What personal data are we collecting?

Personal information is data that can be used to identify you, process your reviews, or contact you. According to law, we must inform you about our processing of your personal data. All personal data and/or information you provide us or we collect when you visit arabiamd.com will be processed responsibly and safely by ArabiaMD.


The information, as mentioned above, will be used to fulfill our business responsibilities to you, optimize user experience, and for marketing purposes. ArabiaMD will not provide your personal information to third parties unless we have your consent.


The personal data we collect is stored within the European Economic Area (EEA) but can be transferred and processed in a country outside the EEA by third parties that may have facilities outside the EEA. All transmitting of your personal data outside the EEA is made in accordance with valid legislation and we only cooperate with trusted partners who can ensure the safety of your personal data. 


1. Publishing a review on our website


We may collect and process the following information:


  • Legal Name

  • Email address 


The information is used for the following


  • So that you can publish your reviews.

  • So that you can manage your reviews.



Legal grounds


  • The processing of your personal data is crucial for the business agreement between you and ArabiaMD, and for us to carry out our responsibilities to publish your reviews.

2. Interaction with our website


We may collect and process the following information


  • Email Address

  • Geographic and behavioral information when you visit our website


The information is used for the following purposes


  • So that you can sign up to our mailing list, and receive information about ArabiaMD.

  • So we can optimize your user experience.


Legal grounds


  • The processing of your personal data is based on your consent when signing up to our newsletter, and/or based on our legitimate interest to provide a rich fulfilling user experience 


3. Creating an account


We may collect and process the following information


  • Email Address

  • Legal Name

  • Login Google and/or Facebook information you link to your ArabiaMD account



The information is used for the following purposes:


  • So that you  can create an account

  • So that you can edit your business information

  • So that you can claim your business profile


Legal grounds


  • The processing of your personal data is to create an account so that we can give you access to your order public professional information

4. Contacting us


We may collect and process the following information:


  • Name

  • Email address

  • Telephone number

  • Correspondence history

  • Payment information

  • ID documentation


The information is used for the following purposes:


  • So that you can communicate with us

  • So that we can identify you and handle your enquires 


Legal grounds


  • The processing of your personal data is necessary so that we can handle all your inquiries and/or identity you.



5. Interact with us on social media


We may collect and process the following information:


  • Social handle name

  • Your comments


The information is used for the following purposes:


  • So that we can monitor customer options

  • So that we can answer comments


Legal grounds


  • The processing of your personal data is based on your consent

Marketing communications

If you claim your business profile or sign up to our newsletter, you will receive marketing information via email. The purpose of this information is to inform you about the brand ArabiaMD and its activities. You can unsubscribe at any time by clicking the unsubscribe link in the email.


Use of data for advertising purposes

We might collect behavioral data during your visit to craft ads when you visit other third-party websites. The ads are created via a script and hold information about how you used our website, which is why you might see ads matching items you viewed on our website.

All information used will never identify you.


User data deletion

Your account is valid until further notice. You can terminate your account at any time by contacting our support team at support@arabiamd.com ArabiaMD reserves the right to terminate your account in the event of abuse of your membership. If your account is terminated, then all your personal data is deleted from our registry.

Cookies

A cookie is a small data file that stores information about you, such as language and market settings. They can also store information about your visit that helps us with our marketing and advertising efforts.


We use cookies on our website to give you the best user experience (e.g. allowing you to find doctors and clinics) possible, and for allowing us to analyze traffic and user behavior on our website. We also use cookies to personalize and to make our marketing more effective. We don’t use cookies to store personal information or to share it with third parties that you haven't agreed to.


If you don’t accept the use of cookies, you can easily configure your web browser to prevent it from accepting cookies. But please be advised that changing your cookie configuration might affect your user experience on arabiamd.com


Our third party cookies are specified below


● Google Analytics Inc

● Facebook Inc

● Stripe

Sharing Your Information

We will never sell your personal data to any third party. However, might share your personal information with our holding company and its subsidiaries.


How long do we keep your information?

Your data will be held for as long as you have an account with us, and for as long as is necessary to comply with legal and regulatory obligations.


Your data will be completely deleted when we no longer need to retain it.

Your Rights

We will never sell your personal data to any third party. However, we might share your personal information with our holding company and its subsidiaries.


  • You have the right to request access to the personal data we hold about you.

  • You have the right to get the wrong information corrected.

  • You have the right to get your personal data corrected if it’s wrongfully stated.

  • You have the right to request that the processing of your personal data is restricted

  • You have the right to request that personal data we process should be restricted and that future processing be limited to certain purposes.

  • You have the right to request to have your personal data deleted. Please note that we can be forced to decline your request regarding the deletion of your personal data if there are legal obligations that prevent us. These obligations are based on tax regulations, banking laws, and consumer purchases, etc


For all inquiries regarding personal data, please send an email to support@arabiamd.com


Changes to our privacy policy


Our privacy policy is regularly reviewed to apply to current laws and regulations. If major changes are made, we will contact you directly by email so that you can review the changes


ArabiaMD’s privacy policy was last updated on October 27, 2021.