How reviews work

• Anyone with an ArabiaMD account can review a doctor or clinic they have visited. You sign in at the end, before the review is saved.
• We do not check that a visit took place. A review is one person’s account of their own visit.
• Each review shows the reviewer’s display name and the month it was posted.

• We never pay for a review or offer anything in return for one.
• We never ask only patients who are likely to be happy to leave a review.
• Doctors and clinics cannot edit, hide or delete reviews on ArabiaMD.
• Whether a doctor or clinic has claimed its profile does not change which reviews are shown.

• You can delete your own review from your profile at any time.
• When a review is deleted, we keep a record of the deletion and the reason given.

• Each review gives an overall score from 1 to 5. Doctor reviews also score staff, punctuality, helpfulness and knowledge. Clinic reviews also score cleanliness, services, facilities and value.
• The ArabiaMD rating on a profile comes only from ArabiaMD reviews.
• Some profiles also show a rating and reviews from Google. These are labelled as Google’s and are never part of the ArabiaMD rating.

If you think a review is fake, unlawful or shares someone’s private information, email support@arabiamd.com with a link to the profile and the reason. Doctors and clinics can use the same address.